A: Yes, our staff are qualified vets, vet nurses and vet techs. Junior staff are partnered with more senior staff to ensure a consistently high level of care. Dr Heidi
A: Yes, our senior vets have more than twenty years experience. Our graduate and locum vets work closely with our experienced Vetcare team members to ensure a high level of
A: Yes, a telemedicine Consult follow up is available at a cost of $63. In some circumstances your vet may still wish to personally examine your pet and schedule a
A: Yes. We are heavily booked during regular hours and require notice to reschedule. We schedule our veterinarians’ roster according to the appointment bookings.
A: Yes, a fee of $30 will apply.
A: Yes, our fees vary depending on the duration and complexity of the consultation. After hours fees start at $195.
Yes. Our normal Saturday hours are Masterton: 9 am to 3 pm and Greytown: 10 am to 4 pm. During Covid we are open 9 am until 3 pm.
A: No, please call the emergency number in cases of genuine veterinary emergency.