Vetcare Cancellation Policy


At Vetcare we require at least 24 hours’ notice if you need to cancel or reschedule your appointment.

If you contact us less than 24 hours prior to your appointment, you may incur a $45.00 fee.

If you do not attend your appointment, your account will be charged $45.00.

If this account is not paid within the month of the appointment that was missed, fees will be added. They will continue to be added to this account on the 1st of every month that it is left unpaid.

To cancel or reschedule your appointment please contact:

Masterton clinic on – 06 377 7955
Greytown clinic on – 06 304 8037

Thank you for your understanding.