Vetcare Cancellation Policy
At Vetcare we require at least 24 hours’ notice if you need to cancel or reschedule your appointment.
If you contact us less than 24 hours prior to your appointment, you may incur a $45.00 fee.
If you do not attend your appointment, your account will be charged $45.00.
If this account is not paid within the month of the appointment that was missed, fees will be added. They will continue to be added to this account on the 1st of every month that it is left unpaid.
To cancel or reschedule your appointment please contact:
Boarding Animals – Cancellation Policy
When boarding animals at Vetcare, payment must be made at the time of booking.
We require at least 48 hours’ notice of cancellation or rescheduling of your booking –If you cancel prior to 48 hours’ notice, you will forfeit 50% of your payment to remain as a credit on your account.
If you cancel within the 48 hours prior to your booking you forfeit 100% of your booking payment.
Thank you for your understanding.
